A professional care manager is your family’s aging advocate — helping you navigate medical, emotional, financial, and care decisions with expert guidance and compassionate support. At Aging Care Matters, we provide professional aging life care and geriatric care management services for older adults and families throughout Raleigh, Durham, Chapel Hill, and Wake Forest, NC. Families often contact us when they feel overwhelmed, exhausted, uncertain, or suddenly thrown into a crisis involving an aging parent, spouse, or loved one. A care manager becomes the experienced, knowledgeable guide families wish they had from the very beginning. Whether your loved one is beginning to show memory loss, resisting help, returning home from the hospital, living alone, or needing more support, our team helps families move from crisis and confusion toward clarity, direction, and solutions. We evaluate medical concerns, cognition, safety, daily functioning, caregiving stress, and available resources, and provide clear recommendations and next steps. We help coordinate care, monitor concerns, communicate with providers, support caregivers, and proactively address problems before they become crises. We help families navigate discharge planning, coordinate services, reduce confusion, and create safer, smoother transitions home or into the next level of care. We become your eyes, ears, advocate, and support system on the ground while keeping families informed about changes, concerns, appointments, and care needs. Aging care decisions often involve medical, legal, financial, and emotional complexities. At Aging Care Matters, we work collaboratively with elder law attorneys, financial planners, physicians, therapists, home health providers, and other professionals to help families create coordinated, informed care plans. Our role is often to help connect the pieces — ensuring important information is communicated, recommendations are understood, and care decisions align with the older adult’s needs, safety, goals, and available resources. Families and professionals alike value having an experienced aging care advocate helping oversee the bigger picture while reducing confusion, gaps in communication, and caregiver overwhelm. We believe families deserve honest, transparent information about cost before making decisions. Your initial 30-minute consultation is free and gives families an opportunity to discuss concerns, ask questions, and better understand whether care management would be helpful. After the consultation, services are billed only for the actual time worked. This may include assessments, phone calls, care coordination, medical advocacy, family meetings, research, attending appointments, crisis intervention, documentation, and communication with providers or family members. Because every family situation is different, costs vary based on complexity and level of involvement. For many families, an average care management engagement ranges between approximately $300–$600, while more complex or ongoing situations may require additional support. Some families need only short-term guidance and direction. Others benefit from ongoing oversight and advocacy as needs change over time. Our goal is always to provide meaningful value, practical solutions, and peace of mind while helping families avoid costly mistakes, unnecessary crises, and caregiver burnout. I truly do not know what we would have done without Carla and her team. They stepped in during a crisis, coordinated everything, and helped my parents remain safely at home longer than we thought possible. Susan T. | Long Beach, NY – Managing Parents in Wake Forest, NC As an only child living out of state, I was overwhelmed trying to handle doctor appointments, hospital calls, and care decisions from a distance. Aging Care Matters became my eyes, ears, and advocate on the ground. – Michael R. | Chicago, IL – Supporting Mother in Durham, NC Aging Care Matters helped our family navigate some very difficult conversations about memory loss, driving, and safety. She brought calm, clarity, and practical solutions during a very emotional time. – Karen L. | Raleigh, NC The hospital was pushing for discharge, and we had no idea what to do next. Aging Care Matters helped us understand our options, coordinate services, and avoid decisions we would have regretted. – David P | Chapel Hill, NC You do not have to have everything figured out before reaching out. Our free 30-minute consultation gives families an opportunity to talk through concerns, ask questions, and better understand what support options may help — with absolutely no obligation or pressure. Sometimes one conversation brings more clarity and relief than families have felt in months. Whether you are facing a crisis, noticing subtle changes, feeling overwhelmed as a caregiver, or simply unsure what steps to take next, we are here to help you determine whether care management is the right fit for your family. Call 919-525-6464 or schedule your consultation today. A home health aide provides hands-on assistance with daily care needs such as bathing, dressing, meals, or companionship. A care manager oversees the bigger picture — helping families assess needs, coordinate care, advocate medically, solve problems, navigate crises, and make informed decisions. In most cases, traditional Medicare does not cover private geriatric care management services. Families typically pay privately because care management provides personalized advocacy, oversight, coordination, and support that go beyond what insurance-based systems usually offer. Yes. Many of our clients are long-distance caregivers trying to manage concerns for parents or loved ones in North Carolina. We provide local oversight, communication, appointment support, updates, advocacy, and peace of mind for families who cannot be nearby regularly. Absolutely. We often work collaboratively with physicians, specialists, therapists, hospitals, home health agencies, elder law attorneys, financial planners, and other professionals to help families create coordinated, informed care plans. In urgent situations, we can often begin consultations and initial support very quickly. Following the initial call, we work with families to prioritize immediate concerns, schedule assessments, and develop next steps based on the urgency of the situation. No. While many families contact us regarding memory loss or dementia concerns, we also help with medical crises, caregiving overwhelm, safety concerns, chronic illness, hospital transitions, aging alone, family conflict, and long-term care planning. Most families tell us they wish they had called sooner. Care management can be helpful long before a crisis occurs — especially when families begin noticing changes in memory, safety, health, caregiving stress, or increasing difficulty managing daily life independently.
Professional Aging Care Management Services
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Contact Our Team
Problems We Help Families Solve
Who Is Care Management For?
Our Care Management Services
Initial Care Assessment
Monthly Care Management Programs
Crisis & Hospital Transition Support
Long-Distance Caregiver Support
Collaborative Support With Trusted Professionals
Geriatric Care Manager
Working Together
How Much Does Care Management Cost?
Care Management Family Stories
Family Stories That Reflect Why We Do This Work
A Note From Carla, Our Owner and Founder
Frequently Asked Questions About Care Management
How is a care manager different from a home health aide?
Does Medicare cover care management services?
Can you help if I live out of state?
Do you work with my parent’s existing doctors and providers?
How quickly can services begin?
Do you only help families dealing with dementia?
At what point should a family contact a care manager?
