Our Team

We truly care about our clients. Our team aims to be compassionate and knowledgeable while providing resources for you and your loved ones.


Carla Payne

Carla earned her Bachelor of Science in Human Services and a Masters in Counseling from the University of North Carolina at Charlotte. In 2004 she began volunteering at nursing homes which led her to become an Ombudsman and serve as an advocate for those living in skilled care facilities. She returned to graduate school in 2007 earning a Certificate in Gerontology from West Chester University. 

Carla began her work as a Professional Care Manager assisting families navigate the chaotic and stressful maze of elder care in 2010.  In 2013 she earned the National Certification in Care Management from NACCM. Carla is the current Unit Leader for Triangle ALCA members, is Vice President of WF Women in Networking Chapter and serves on the board of SING. 

“I want to help families through matters related to aging care and the care of our aging MATTERS and deserves attention, respect and commitment.”

Jill Murr

Director of Operations

Raised in the Wake Forest-Rolesville area, Jill Jones Murr graduated from North Carolina State University with a BA in Psychology. She has over eight years of daily operational management and human resources skills. She also has part-time Care Management experience.

When she’s not working, she enjoys spending time with her boyfriend and two boys. They seek adventures outside and love to camp!

Jill brings a positivity and organization to Aging Care Matters, LLC with a serving heart that supports the Care Managers. This behind the scenes contribution helps everything run smoothly while allowing the front line Care Managers to embrace families in need.

Rebecca Shrophire

Care Manager

Rebecca earned her Bachelor of Social Work at Meredith College in Raleigh, NC and her Master of Social Work at the University of Pennsylvania in Philadelphia, PA. She spent 5 years working as a home visiting social worker with teenage parents and their families. Rebecca specializes in offering trauma-informed care while supporting individuals through challenges.

She is a skilled advocate and enjoys working collaboratively to coordinate the best individualized care. Rebecca is passionate about empowering others and believes each of us has a meaningful story to tell. She loves the great outdoors and has a special place in her heart for dogs- especially her own two dogs.

Anne Dennis

Care Manager

Annie has lived in several states from Boston to San Diego and has called NC home for over 15 years. She earned her Bachelor of Science in Health Management and Policy at the University of New Hampshire. With a consultative approach to Care Management, she takes time to understand the needs, wants and goals of individuals and families. She is experienced in conducting needs assessments and problem solving and is known for her perseverance and advocating for her clients! Annie is passionate about learning about others and providing all the information people need to make their best decisions.

When not working, Anne enjoys hiking with her sons, fishing with her husband, home maintenance projects such as interior painting and playing with her family’s two very wacky cats.

Wendy Strong

Life Care Coordinator

Wendy was born and raised in northern New Jersey. She moved to Virginia to attend Lynchburg college and receive her BA in Early Childhood Education. While living in Virginia Wendy taught elementary school for 15 years and several years educating adults. In 2003 she moved to Raleigh, NC to open You Lucky Dog Daycare and Boarding with her sister. Through Wendy’s over 13 year experience caring for both her mother through her cancer journey and her father through his dementia journey Wendy found her passion and gift. Friends began requesting her assistance with their grandparents and parents as they experienced chronic illness and terminal diseases. These experiences clarified for Wendy most people do not think about the end of their lives and are not prepared. Wendy received her End-of-Life Doula certification in May 2019. Wendy is a member of the National End-of-Life Doulas Alliance and Local Toastmasters Club.