Our Team

Carla Payne

Owner/CERTIFIED CARE MANAGER/ Fellow of the Leadership Academy / SE Chapter President

Carla earned her Bachelor of Science in Human Services and Master’s in counseling from the University of North Carolina at Charlotte. In 2004 she became an Ombudsman serving as an advocate for those living in skilled care facilities. Carla also earned a graduate certificate in Gerontology from West Chester University and her National Certification in Care Management. Over the past 18 years she has provided direction, intervention, and solutions to families in need. In addition, she has served as a chapter board member and unit leader with The Aging Life Care Association in both Pa & NC. Carla is the 2023-24 President of the SE Chapter which consists of care managers within NC, SC, TN, GA, MS and AL. In 2019 Carla was recognized as the SE Chapter Member of the Year.

Carla remains involved in her local community with the Chamber of Commerce, she is a board member and Co-education chair of the Seniors Information Group of Wake Forest (SING) and is past president of the WF chapter of Women in Networking.

Jill Murr

Director of Operations

Raised in the Wake Forest-Rolesville area, Jill Jones Murr graduated from North Carolina State University with a BA in Psychology. She has over eight years of daily operational management and human resources skills. She also has part-time Care Management experience.

When she’s not working, she enjoys spending time with her boyfriend and two boys. They seek adventures outside and love to camp!

Jill brings a positivity and organization to Aging Care Matters, LLC with a serving heart that supports the Care Managers. This behind the scenes contribution helps everything run smoothly while allowing the front line Care Managers to embrace families in need.

Rebecca Wyatt

Care Manager

Rebecca earned her Bachelor of Social Work at Meredith College in Raleigh, NC and her Master of Social Work at the University of Pennsylvania in Philadelphia, PA. She spent 5 years working as a home visiting social worker with teenage parents and their families. Rebecca specializes in offering trauma-informed care while supporting individuals through challenges.

She is a skilled advocate and enjoys working collaboratively to coordinate the best individualized care. Rebecca is passionate about empowering others and believes each of us has a meaningful story to tell. She loves the great outdoors and has a special place in her heart for dogs- especially her own two dogs.

Shari Wheeler

Care Manager

Shari was born and raised in Central New York. She has lived in the Raleigh area since 1999. Shari earned her Bachelor of Science in Healthcare Management at the University of Mount Olive. Having experience in multiple disciplines in healthcare, Shari brings clinical skills to her approach in care management. She has over a decade of experience working in the senior care prior to joining the ACM team; previously working as a Senior Care Advisor and a Care Team Manager for a home health company.

When not working, Shari is an avid runner and competes in several road races. She also enjoys hiking, camping, and traveling with her family. Shari is currently pursuing a Masters in Public Health in Health Informatics at Temple University Online. Shari lives in the Wake Forest/Rolesville area with her husband, children, and dogs.