ACM-Logo-730x180

Who will advocate
for you
in the ER?

Let's Connect

Call 919-525-6464 or fill out this form to schedule a get-to-know you appointment or learn more.

  • This message is encrypted. Nevertheless, please be mindful of privacy concerns.
  • Hidden
    Admin Only Field to pass "Send To" email to GF.
  • This field is for validation purposes and should be left unchanged.

Your the Triangle expert in elder care
Serving the Triangle: Raleigh, Durham, Chapel Hill, Wake Forest, Apex and surrounding communities

What if you suddenly had to go to the hospital?

  • Is your medication list current?
  • Do your decision-makers know your goals of care?
  • Is your advance directive accessible?
  • Who will call and advise your kids?
  • What if you don't have any relatives available to assist?
  • How will you get follow-up care?

What's in it?

Thorough, up-to-date understanding

Following an initial 90-minute visit to get to know you and your priorities, you become an established client with quarterly update calls to keep us current as your life changes.

An Emergency Medical Document Kit

Make sure the ER staff has all the up-to-date information they need to quickly understand your conditions and make wise choices about your medical care.

24/7 Availability

Emergencies are rarely convenient. Our staff is at the ready whenever you need help. Give us a call and we'll put our years of experience to your benefit.

Why have a 24/7
On-call Safety Net?

The elder care system is confusing. All it takes is something as simple as a fall, and your normally healthy life gets turned upside down. While physicians are experts in injury and illness, they don't know you and what's important to you day-to-day.

The 24/7 On Call Safety Net Program gives you peace of mind that in an emergency, an expert on aging—someone who knows your conditions, your priorities and your goals—will be available to help you communicate with the ER staff so you receive the care you want for the quality of life you deserve.

We cut through the bureaucracy and medical-ese to be sure you are offered the full range of choices, in the hospital and afterwards if you need follow-up care.

Join our 24/7 On Call Safety Net program so you can rest easy knowing you have an advocate in your corner when you need one most.

CarlaPayneSeatedGreen-350x468

Carla Payne, CMC, MA
Owner/CERTIFIED CARE MANAGER
Fellow of the Leadership Academy
SE ALCA Chapter President

Carla earned her Bachelor of Science in Human Services and Master’s in counseling from the University of North Carolina at Charlotte. In 2004 she became an Ombudsman serving as an advocate for those living in skilled care facilities. Carla also earned a graduate certificate in Gerontology from West Chester University and her National Certification in Care Management. Over the past 18 years she has provided direction, intervention, and solutions to families in need.

In addition, she has served as a chapter board member and unit leader with The Aging Life Care Association in both PA & NC. Carla is the 2023-24 President of the SE Chapter which consists of care managers within NC, SC, TN, GA, MS and AL. In 2019 Carla was recognized as the SE Chapter Member of the Year.

Sound like the support
you’ve been looking for?

As the the Triangle experts in aging well,
we've got your back.

You don’t have to go through this alone! Since January 8, 2018, Aging Care Matters, LLC has been helping older adults stay independent, leading the life they want with dignity and joy. We have cultivated a strong network of area professionals. We know elder care and the services best suited to your personal preferences. Let us be your guide.

More questions?

Give us a call at 919-525-6464 to learn more.

Let's Connect

Call 919-525-6464 or fill out this form to schedule a get-to-know you appointment or learn more.

  • This message is encrypted. Nevertheless, please be mindful of privacy concerns.
  • Hidden
    Admin Only Field to pass "Send To" email to GF.
  • This field is for validation purposes and should be left unchanged.